Frequently Asked Questions

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How do I use BringMeThat?
How does BringMeThat work with restaurants?
Who delivers my food?
Why do the minimum order and delivery fees vary by restaurant?
How do I check the status of my order?
Help - there is something wrong with my order!
Is the site secure?
How do you process my credit card?
Why is there a pending charge on my credit card for more than my order total?
Are your prices different than if I ordered directly from the restaurant
My order was not processed but I still see a pending charge on my credit card
Should I tip the delivery person?
How do I tip the delivery person?
What is your refund policy?
My favorite restaurant is not listed!
Why do some of your menus not have prices?
I got an error message saying "Something went wrong" at checkout. What do I do now?
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